The Billion-Dollar Billing Fix

Stop errors and delays from draining revenue, customers, and trust.

Every year, utilities worldwide lose billions in revenue from execution gaps, billing delays, and errors—eroding margins, frustrating customers, and attracting regulator scrutiny. The Utilities Smart Billing app provides real-time visibility to stop waste, fix breakdowns, and deliver the accuracy your customers and regulators expect

Learn How

Utilities Are Under Pressure Like Never Before

Consolidation, outsourcing, and tighter regulations keep adding pressure. The biggest shift is expectations. Customers and regulators demand billing that is seamless, transparent, and error-free.

17%

of all utility invoices contain an error
Billing errors trigger costly rework and regulatory scrutiny

33%

Manual processes delay data validation
Inefficiencies waste resources and frustrate customers

$13B+

in fines & settlements
Compliance failures risk penalties and damage reputations
Technology is not the root cause, it is the execution gap. Processes designed one way but executed another. Every breakdown drains time, money, and trust.

The cascading effect of process challenges with business-wide implications

Meet the Utilities Smart Billing App

Purpose-built to eliminate waste, boost efficiency, and ensure compliance.

The Utilities Smart Billing app, empowers you to:

  • Spot bottlenecks early—from delayed reads to cancel/rebuild loops
  • Automate fixes fast with intelligent workflows
  • Empower every stakeholder with self-serve analytics
  • Turn complexity into clarity with actionable outcomes
Request a Demo

Gamechanging Insights At Your Fingertips

Here’s How The Utilities Smart Billing App Changes the Story

90%

Cut in unbilled volume
$50M Working Capital Impact

70%

Reduction in exceptions
from 50k → 15k

5%

Increase in timeliness
from 91.8% → 96.2%

$2M+

rework
eliminated
But more than metrics, we’ve shifted mindsets.

See what industry veterans are saying about the Utilities Smart Billing App

“We needed to see how our processes actually ran, and that meant moving beyond static models. It wasn’t an easy pivot. Steering away from the traditional playbook took conviction from the EBS team. But we knew: you can’t manage what you can’t see.”

Vice President
Custom Manufacturing Customer Copy 4

“It will allow my team the ability to notice trends and potential problems or concerns. It will also allow us to see where we are spending time on manual work to determine where to focus our energy in terms of enhancements.”

Vice President
Custom Manufacturing Customer Copy 3

“…this required multiple reports pulled daily with manual entries of data by my management team. This is for sure a time saver for us.”

Vice President
Custom Manufacturing Customer Copy 2

“The ability for me to…see a snapshot of where billing stands at not only the Regional level but at a company level and commodity level. This is something I have never had before.”

Vice President
Custom Manufacturing Customer Copy

“This is a huge amount of data that I now have at my fingertips to use at any time. I can see it all in one place. It is exciting to be able to see it and use it. Well done!”

Vice President
Custom Manufacturing Customer

“We needed to see how our processes actually ran, and that meant moving beyond static models. It wasn’t an easy pivot. Steering away from the traditional playbook took conviction from the EBS team. But we knew: you can’t manage what you can’t see.”

Vice President
Custom Manufacturing Customer Copy 4

“It will allow my team the ability to notice trends and potential problems or concerns. It will also allow us to see where we are spending time on manual work to determine where to focus our energy in terms of enhancements.”

Vice President
Custom Manufacturing Customer Copy 3

“…this required multiple reports pulled daily with manual entries of data by my management team. This is for sure a time saver for us.”

Vice President
Custom Manufacturing Customer Copy 2

“The ability for me to…see a snapshot of where billing stands at not only the Regional level but at a company level and commodity level. This is something I have never had before.”

Vice President
Custom Manufacturing Customer Copy

“This is a huge amount of data that I now have at my fingertips to use at any time. I can see it all in one place. It is exciting to be able to see it and use it. Well done!”

Vice President
Custom Manufacturing Customer

Download the Billing Efficiency Playbook

Discover how utilities are eliminating waste, cutting costs, and winning back customer trust. This free guide breaks down real case studies and step-by-step strategies to future-proof your billing operations.

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The Billion-Dollar Billing Fix Starts Here

Every day billing waste drains time, money, and trust. The Utilities Smart Billing app helps you stop the leaks and unlock efficiency across your entire operation.

Request a Demo

Be Part of The Billion-Dollar Billing Fix

The opportunity is clear and the tools are here.

What would you fix first with Utilities Smart Billing app*
Even one ✔ means it’s demo time.
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